Please note that due to the COVID-19 pandemic and the Governor’s Executive Order for the State of California, The City of Menlo Park will not be charging any late fees or disconnecting water services at this time. If you are concerned about paying off your bill, we encourage you to contact customer service to set up a payment plan.
On December 8, 2020, Menlo Park’s City Council approved a low-income rate assistance pilot program for solid waste services (provided by Recology San Mateo County) and municipal water (provided by Menlo Park Municipal Water). For more information, please click here
to access the Rate Assistance Webpage.