City of Menlo Park


Customer Self-Service

Phone: 1-844-463-6567
City of Menlo Park

Site is currently unavailable due to maintenance. The system will be available as soon as possible. We apologize for any inconvenience.

Phone Number
Beginning October 2023, Menlo Park Municipal water customers will have their meters replaced or upgraded to efficient digital meters as part of the Automated Meter Infrastructure (AMI) Project. During installation, your water service will be temporarily turned off for no more than one hour. Visit for more information.
Beginning in Fall, Menlo Park will begin to disconnect water services and charge late fees for all accounts with a past due balance. For more information, visit
If you’d like to schedule an appointment to meet with someone at City Hall you can now do that by clicking on the following appointment system link: