City of Menlo Park


Customer Self-Service

Phone: 1(844)463-6567
Menlo Park Municipal Water is currently in drought Stage 2. We request you reduce your water use by 20% from 2019-2020 levels. Customers will see a $1.40 per unit surcharge on their monthly bills beginning August 2022. For more detailed information, visit
Beginning Summer 2022, Menlo Park Municipal Water will begin to disconnect water services and charge late fees for all accounts with past due balance. For more information, visit
On August, 2022 bills customers will see the annual 5% rate increase and an additional SFPUC wholesale pass-through rate. For more information, visit