City of Menlo Park


Customer Self-Service

Phone: 1(844)463-6567
Menlo Park Municipal Water is currently in drought stage 1. We request you reduce your water use by 10% from 2019-2020 levels. Customers will see a surcharge on their monthly bills beginning July 2022. For more detailed information, visit
Beginning Spring 2022, Menlo Park Municipal Water will begin to disconnect water services and charge late fees for all accounts with past due balance. For more information, visit
Effective July 1, 2022 customers will see the annual 5% rate increase and an additional SFPUC wholesale pass-through rate. For more information, visit