City of Menlo Park

UtilityDirect

Customer Self-Service

Phone: 1(844)463-6567
Menlo Park Municipal Water is currently in drought Stage 2. We request you reduce your water use by 20% from 2019-2020 levels. Customers will see a $1.40 per unit surcharge on their monthly bills beginning August 2022. For more detailed information, visit menlopark.org/drought.
Beginning Summer 2022, Menlo Park Municipal Water will begin to disconnect water services and charge late fees for all accounts with past due balance. For more information, visit menlopark.org/water.
On August, 2022 bills customers will see the annual 5% rate increase and an additional SFPUC wholesale pass-through rate. For more information, visit menlopark.org/waterrates